Interactive communication

(NQF Level 5 – 10 credits)

Objectives:

This course is targeted at any individual needing to communicate and work effectively with others as a member of a team, group, organisation or community. The course covers both written and oral communication in English.

Learning Outcomes:

Upon completion of the course, the candidate will know how to:

  • Listen actively for better comprehension and empathy
  • Express points of view in an effective manner
  • Write in English using correct grammar and look up words when required
  • Choose the appropriate written communication medium: memoranda, business letter, report, or email
  • Respond to requests and complaints in an appropriate manner
  • Prepare and deliver short presentations using a variety of visual aids

Unit Standards awarded on successful completion of this course:

  • SAQA ID: 8647 (10 Credits)

Fill out the Pre-Registration Form today!

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